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With the entire world shifting (and growing!) businesses online as we head into 2021, virtual assistant services have never been higher in demand.
Are you looking to become a virtual assistant in 2021? Or up-level your virtual assistant service offerings as we head into the new year?
If so, it’s a great time to decide which virtual assistant services you’ll offer.
It’s truly important that service providers, especially virtual assistants, are always learning. The world – both online and offline – changes so rapidly and you need to keep up.
Being on the cutting edge of what business owners and potential clients are looking for is vital.
You should also keep in mind that all virtual assistant services are not created equal. They are not all “Generalist VA” services that you can package up.
However, the beauty of being a business owner is that you get to choose what you offer, how much you charge and who you offer it to.
So, when you are clear on these three points, you’ll be in great shape.
Most of these virtual assistant services are premium. Not all of these services should even be considered “virtual assistance” as you become an expert at your craft.
The right clients will pay for what you are worth. Do not undervalue yourself.
If you’re just getting started, you can find clients who will invest in your services while you are learning specific systems for them. That’s a really sweet spot to be in, but don’t stay there forever.
When you become the expert, it’s extremely important that you are paid what you are worth. I know that I’ve said that already but it bears repeating.
Let’s dive in.
Which Online Businesses Are Looking for Virtual Assistant Services in 2021?
- Course Creators
- Online Store Owners
- Real Estate Agents/Brokers
- Business Coaches
The list goes on but you get the idea!
Apps to Know & Learn in 2021
Here are a few apps that you should get to know as we move into the new year.
- Google Suite
- Amazon Stores & FBA
Expert Services to Offer
When you offer these expert services, you need to charge a premium rate. You should also have experience in these areas and be able to share previous results with potential clients.
- Email Marketing
- Podcast Management
- Pinterest Management
- Launch Management (for course creators, especially!)
- Social Media Management
- Ad Campaign Management
- Blog/WordPress Management
- Facebook Community Management
- Virtual Event & Webinar Management
Marketing & Tech Services
These are are some of the tech skills you should know when offering the expert services I’ve mentioned above.
- Sales Funnels & Landing Pages
- Email Campaign Design
- Content Creation
- Email Marketing Automation
- Facebook & Instagram Ads
- Linkedin Ads
- Google Ads
Virtual Events & Webinar Services
Zoom and Google Hangouts both have become household names due to the pandemic. But did you know businesses have been using these for years to generate income?
Many businesses have pivoted or exponentially expanded their virtual event offerings. These events take a team to pull off which means there is so much opportunity in offering these as a virtual assistant service.
- Event Planning
- Live Event Representation
- Appointment Setting
- General Research
- Customer Service
- Webinar Setup
- Live Webinar Assistance
- Webinar Platform Configuration
General Virtual Assistant Services
Offering services as a “Generalist VA” is a great place to get started! There will always be a need for these types of administrative support as most businesses need them to function! Learn more about this here.
- Customer Service
- Live Chat Customer Support
- Email/Inbox Management
- Scheduling & Calendar Management
- Invoicing / Collecting Payments
- Calendar Management
- Transcription Services
- Writing/Updating Resumes
- Travel Research & Booking
- Data Entry
- Personal Tasks